Dan Fiehn

Dan Fiehn

Group IT Director, Markerstudy Group Limited

Meeting the Demands of Today’s Customer with Data-Led Innovation

 

In this presentation, Dan will cover:
· Using data analytics to inform competitive insurance quotes
· Leveraging video telematics and IoT data to improve customer understanding
· Embracing machine learning to further product, service and process innovation
· Automating processes to improve speed and efficiency

With over 20 year’s experience in insurance and IT, Dan Fiehn has full responsibility for all IT at the Markerstudy Group. Since joining Markerstudy in 2010, Dan has revolutionised the daily operations of the IT department, enabling the rapid growth of the business, increasing from 500 in 2011 to over 4000 staff in 2015, based all over the UK.
His role at Markerstudy Group, as a leader and strategist, puts him at the cutting edge of driving transformational change in order to make a positive lasting difference, underpinning the growth of the Group. His team have achieved recognition and numerous industry awards as a result of successfully implementing big data and insurer-hosted rating hub initiatives, establishing a new capability for the business to transform its operational efficiency. Dan is also a registered MSP Practitioner, and a Fellow of the BCS, Chartered Institute for IT.